Who we are

Care Pure Cleaning
Website: https://carepure.uk

We are a local eco-friendly cleaning service operating in the Wye Valley & Forest of Dean.

What personal data we collect and why

We may collect personal information when you contact us through this website, such as:

  • your name

  • email address

  • phone number

  • details you include in your message

We collect this information only to respond to your enquiry, provide our services, or communicate with you.

Comments

If comments are enabled on the site and visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.
After approval, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Cookies

This website uses cookies to improve your browsing experience.

  • If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies last for one year.

  • Temporary cookies may be used to check whether your browser accepts cookies.

  • Login cookies are used only if you log into the website (admin access) and are removed when you log out.

  • If you edit or publish content (admin only), a cookie may be saved indicating the post ID. This expires after one day.

You can manage or disable cookies through your browser settings.
A cookie consent banner is used where required.

Embedded content from other websites

Pages on this site may include embedded content (for example, videos or images).
Embedded content from other websites behaves in the same way as if you visited that website directly.

These websites may collect data about you, use cookies, or track your interaction according to their own privacy policies.

Who we share your data with

We do not sell, rent, or trade your personal data.

Your data may be processed by trusted services used to run this website (such as spam protection or email systems), only where necessary.

If you request a password reset (admin users only), your IP address will be included in the reset email.

How long we retain your data

  • Messages sent via contact forms are kept only as long as necessary to respond and for reasonable business records.

  • Comments and their metadata may be retained indefinitely to allow follow-up comments to be approved automatically.

  • For registered users (if any), personal data is stored in the user profile and can be viewed, edited, or deleted at any time (except usernames).

Your rights under UK GDPR

You have the right to:

  • request access to the personal data we hold about you

  • request correction or deletion of your data

  • withdraw consent at any time

To make a request, please contact us at:
📧 cleaning@carepure.uk

We may retain some data where required for legal, administrative, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.